Carpet & Sofa

9 Ultimate Carpet FAQ’s

Selecting a new carpet for your floor can seem complex, whether it’s part of revamping your home or for moving into a new house. All your questions regarding carpets will be answered below. If not, call us and talk to our in-house experts. We’re always pleased to help anyone with questions you may have regarding your carpet flooring project or carpeting in general.


1. I want to install a new carpet, but don’t know where to begin.

The first thing you should do is get in touch with a carpet expert who can get you started and help with any puzzling questions regarding the process. You can visit our showroom in Peterborough to speak with any of our in-house experts or reach us online – either way, you can trust our flooring experts to guide you through the various choices, fibres, designs and colours available so you can find precisely what you need.


Carpet Zoomed In


2. Should I measure each room before contacting you?

Carpet businesses will strive to make your entire journey as simplistic and stress-free as possible for every customer. We offer expert measuring services to all our customers to help determine the size of the carpet you need and the overall costs. You can book a measure and quote service from our website (found here) detailing your location and the appropriate time our experts can arrive at your home. Alternatively, please feel free to call or pop in.


3. How do I prepare for the carpet Installation?

The best way to prepare for your carpet installation is to pack all your loose items, clear off the tops of dressers, disconnect electronic cables and any light items on the floor. Our carpet installers can move furniture and other things that need heavy lifting.


4. Do I need to be present during the installation?

We recommend that an adult be available to confirm details of the installation including verifying that the carper getting installed is indeed the correct one. If a custom carpet is being installed, then perhaps you should be available to make sure that the carpet is installed as per your specifications. It is also advisable to keep any pets away from the work site.


Carpet Installation


5. How long does the installation take?

The installation time will vary depending on the specifications of the job. Any work over 50 square meters, for example, could take almost a full day depending on whether furniture needs moving. However, the critical thing you should consider is the quality of installation. We might take our time, but we make sure our work is perfect.


6. What should I expect during the carpet installation?

Our expert carpet installers will need a work area where they can store their tools and cut the carpet into size. If the job requires removing your old carpet, then you can expect a bit of dust and noise from the removal process, so make sure you let everyone in the house know that there will be some noise and disturbance during the installation of the carpet.


7. Why is my newly installed carpet shedding?

New carpets usually have loose fibres or fluff from the manufacturing process. When vacuuming your carpet, you may find your hoover bag filled with lint or fibres. This does not mean that your carpet is damaged. It will also not affect the lustre appearance of your new carpet. The shedding will gradually disappear.


Cleaning Carpet


8. What can I do to maintain my new carpet?

Hoover your carpet frequently to ensure that your carpet is fully conditioned and maintains its durability. It’s a good practice to hoover high-traffic areas daily. Also, you should advise your family members and guests to wipe their feet or remove their shoes before entering the house.


9. How often can I clean my carpet?

Your carpet can be cleaned professionally every few years. Even so, maintain a regular hoovering schedule to get rid of dust buildup and avoid the formation of mould.



Did you find answers to the questions you had? If not, please do not hesitate to contact us. One of our flooring experts will be at your service to answer any of your questions.


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